Privacy Policy

GENERAL INFORMATION

This Privacy Statement explains what types of information Personnel Research and Development Corporation (“PRADCO”, “we”, “us”, or “our”) or our service providers may collect from or about visitors to, or users of, our websites or applications (“you”), and describes our practices for collecting, using, retaining, protecting, disclosing and transferring such information.

SCOPE

This Privacy Statement applies to personal information and other information collected and controlled by PRADCO or its service providers from or about you when you (i) access PRADCO’s websites, (ii) use PRADCO applications (including mobile applications), products or services (individually and collectively, the “Services”) or (iii) open and respond to our emails.  For purposes of this Privacy Statement, “personal information” means information that can be used to personally identify you, such as your name, address, telephone number, e-mail address, user ID’s and passwords, billing and transaction information, credit card or other financial information, contact preferences and similar information.

INFORMATION COLLECTION

When expressing an interest in obtaining additional information about the Services offered by us, or by registering to use the Services, PRADCO requires you to provide us with personal contact information, such as name, company name, address, phone number, and e-mail address.  When purchasing the Services, PRADCO may require you to provide us with financial qualification and billing information such as billing name and address, credit card number, and the number of employees within the organization that will be using the Services.  PRADCO may also ask you to provide additional information such as the number of employees or industry.

We may also obtain information about you that we collect from sources such as at conferences, meetings and seminars.  We also may collect information through chat rooms, blog posts, newsgroups, and social networking sites.  The information you allow us to access on social networking sites varies by social networking site, and it is affected by the privacy settings you establish at such a site.  You can control and find out more about the privacy settings of your social networking site on the applicable social networking site directly.  Our website and Services may include social media features, such as the Facebook “Like” button” or a “share this” feature.  Your use of these features may direct you to Facebook, LinkedIn, Twitter, +Google or other social networking sites, but we do not collect information when you click on these features.  We may also collect information about you from your friends or associates who tell us you may be interested in our services.

We may also collect any information that you provide to us in connection with the use of our Services.  We acknowledge your ownership rights in the information that you provide.  We also may collect information that is related to but that does not personally identify you, such as your computer’s operating system, browser, and information regarding your use of and activities on our websites or applications.  See also the section below on cookies and other electronic tools used for the collection of such information.  We may collect demographic, user input, and behavioral profile information through the use of our Services, which we use to provide Services to our clients and for our own purposes.  We own the information we collect through our Services and applications in its aggregate and anonymized form and we reserve the right to use such aggregate, anonymized information without restriction.

USE OF INFORMATION WE CONTROL

PRADCO may use information that we collect from or about you, including any personal information: to welcome you to our website or Services; to help you complete a transaction or in order to deliver information or Services requested by you; to bill you for Services you purchased; to provide ongoing service and support, including event-related communications with respect to our Services; to notify you about changes to our websites, applications, and Services, including by developing data analytics and reports about your use of them; to contact you to complete surveys that we use for marketing or quality assurance purposes; to deliver or display tailored online advertisements that may interest you; to e-mail or otherwise send you marketing or other promotional information about PRADCO that may interest you; to combat fraud or any other criminal activity; to fulfill any purpose for which you provide the information; or in any other way we may describe when you provide the information; as otherwise required or permitted by law; or for any other purpose with your consent.

DATA WE PROCESS FOR OTHERS

We also may collect personal information from our clients who use our Services, who may elect to provide personal information into the system in order to utilize the Services.  We process this information on behalf of our clients and only for their use of the system.  We do not use or disclose such personally identifiable information except to provide the Services and in accordance with the instructions of the client as data controller.

Collection of information using cookies and other tools

PRADCO may collect and/or log your IP address, Internet domain name, the web browser and operating system used to access PRADCO websites or applications, the pages or files visited, the time spent in each page or file, the time and date of each visit or use.  PRADCO may collect this information automatically as you browse our websites or use our applications through the use of log files, web beacons, or other electronic tools.

COOKIES

PRADCO may use cookies to automatically collect information about your use of our websites.  A “cookie” is a text file that is sent from a Web server to your browser and stored on your computer’s hard drive or mobile device.  Thereafter, when you visit that website, a message is sent back to the web server by the browser accessing the website, and this information about your activities is stored in the cookie.  Use of cookies allows PRADCO to provide a higher quality, more relevant, user experience.  The information collected in cookies (e.g., the web pages you visit on the website and navigation patterns, the date and time of your visit, the number of links you click within the site, the data you saved, or download from, the site, the websites you visited immediately before and after visiting the site, and when you open our e-mails or click on any of their links) is used and analyzed to improve our services to you and to personalize your web-browsing experience by providing PRADCO with a better understanding of your interests and requirements regarding our websites and applications.  Use of cookies may also allow us to automate entry into password-protected portions of our website so that you will not need to re-enter your password each time you visit such a website.  Cookies alone do not personally identify you; they are designed to recognize your web browser.  However, if you have provided us with personal information, such as through completion of a web form, cookies may be linked to your personal information, such as your e-mail address or password.

PRADCO uses cookies that are session-based and persistent cookies.  Session cookies exist only during one session.  They disappear from your computer when you close your browser software or turn off your computer.  Persistent cookies remain on your computer after you close your browser or turn off your computer.  You have the ability to accept or decline cookies by modifying the settings in your browser.  For more information about how to manage your cookies in your web browser, see http://www.aboutcookies.org.  Please note that if you disable your web browser’s ability to accept cookies, you will not be able to navigate PRADCO websites, and you will not be able to successfully use the Services. Unless you have adjusted your browser settings so that it will refuse cookies, the system will place cookies when you log on to our websites.

WEB BEACONS

When we send you e-mails, we may include a web beacon to allow us to determine the number of people who open our e-mails.  Web beacons are transparent graphic images placed in e-mails or web pages to record the simple actions of users.  For example, when you click on a link in an e-mail, we may record your response to allow us to customize our offerings to you.  Web beacons collect only limited information, such as time and date of a page being viewed, and a description of the page on which the web beacon resides (the URL).  Web beacons can be refused when delivered via e-mail.  If you do not wish to allow web beacons via e-mail, you may disable HTML images or refuse HTML (select Text only) with your e-mail software.

IP ADDRESSES

When you visit PRADCO’s websites, we collect your Internet Protocol (“IP”) addresses to track and aggregate non-personal information.  For example, we use IP addresses to monitor the regions from which customers and visitors navigate our websites.

LINKS

PRADCO’s websites may contain links to third party websites, including our partners’ websites and others.  If you access those links, you will leave the PRADCO website.  PRADCO does not control these third party websites or their privacy practices, which may differ from those of PRADCO.  These websites are not governed by this Privacy Statement, and we do not take responsibility for the privacy practices of any third-party websites to which we link.  We encourage you to review the privacy statement of any third party entity to which we link before submitting your personal information.

SOCIAL NETWORKING AND REFER A FRIEND

We may use chat rooms, blog posts, newsgroups, and social networking sites in order to market to you by directing users of such chat rooms, blog posts, news groups and social networking sites to our website for more information.  We may use such information to contact you for consent, but will not use your information or post without such consent.  If you choose to use our referral service to tell a friend about a page on a PRADCO website, you will be asked to submit an e-mail to your friend directly.  PRADCO does not store this information, except to the extent permitted by law.  If your friends refer you to us directly we may in certain geographical locations use the contact information provided in order to market to you, in accordance with applicable law.

SHARING AND USAGE OF YOUR PERSONAL INFORMATION

We are the sole owner of information collected on our websites, except for content that you provide to us in connection with your use of our Services.  We collect information only as necessary to fulfill the purposes set forth in this Privacy Statement and we will not sell, share, or rent this information to others in ways different from what is disclosed here.  Except as described in this Privacy Statement, PRADCO does not share, sell, rent or trade any information with third parties for their promotional purposes.  We may disclose information that does not identify any individual (e.g., anonymous, aggregated data) without restriction.

PRADCO contracts with third-party service providers and suppliers to deliver certain products, services and customer solutions.  Examples of such services provided on our behalf are mail delivery, website hosting, transaction processing, processing payments, sending e-mail on our behalf, providing you with support via live chat software, and back-office integration with your internal systems.  PRADCO may share your personal information with its service providers and suppliers to the extent necessary to deliver the product or service you requested, respond to your requests for information on products or services or otherwise support your business needs.

Third-party service providers and suppliers receiving personal information are expected to maintain privacy and security protections that are consistent with PRADCO’s privacy and information security policies.  These companies are authorized to use your personal information only for the purpose for which it was originally intended or as required or permitted by law.

Some PRADCO websites or services may be co-branded and/or offered in conjunction with another company.  If you register for or use such websites/services, both PRADCO and the other company may receive information collected in conjunction with the co-branded website/services.

We may also disclose your personal information and other information, including across country borders: to our affiliates and employers to process such information in accordance with this Privacy Statement; to comply with the law or in response to a subpoena, court order, law enforcement or government request, or other legal process; to produce relevant documents or information in connection with litigation, arbitration, mediation, adjudication, government or internal investigations, or other legal or administrative proceedings, if PRADCO determines in its good faith judgement that such disclosure is necessary to provide its services or to protect the rights, interests, safety or property of its business, employees, suppliers, customers or others; to enforce the terms of any agreement with PRADCO; to combat fraud or other criminal activity; for any other purpose disclosed by us when you provide the information; as otherwise required or permitted by law; and/or with your consent.

TRANSFER OF YOUR INFORMATION TO OTHER COUNTRIES

For user of the Services, all personal data submitted through the Services will be controlled by Personnel Research and Development Corporation.  In accordance with applicable law, personal and other information covered by this Privacy Statement may be transferred to, and processed and stored in, the European Union, the United States or any other country in which PRADCO or its affiliates, service providers, business partners or customers maintain facilities.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy, even when your information is processed in a country which permits a level of data privacy that is lower than that required by the European Union or under the Safe Harbor Framework.  By submitting your personal information to PRADCO, you acknowledge that such information may be transferred to other countries.

FOR USERS IN CALIFORNIA

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by PRADCO to its affiliates and/or third-parties for their direct marketing purposes.  To make such a request, please send an e-mail with your first name, last name, mailing address, e-mail address and telephone number to support@pradco.com.  Please included “California Privacy Rights” in the subject line of your e-mail.

SECURITY

PRADCO has implemented reasonable administrative, technical, and physical measures designed to protect your personal information from accidental loss and from unauthorized access, disclosure, use, alteration, or destruction.  When you provide us with credit card information via PRADCO’s website, we will encrypt that information via SSL.  If a password is used to help protect your accounts and personal information, it is your responsibility to keep your password confidential.  Please also be careful to avoid “phishing” scams, where someone may send you an e-mail that looks like it is from PRADCO asking for your personal information.  If you have questions regarding our security you can contact us via support@pradco.com.

CHILDREN’S ONLINE INFORMATION POLICY

PRADCO understands the importance of protecting children’s privacy, particularly with their online interactions.  PRADCO’s websites are not designed for and do not intentionally target or solicit anyone younger than 13 years of age.

ACCESS TO AND CORRECTING YOUR INFORMATION

If you receive marketing or similar e-mail messages from us and you wish to opt out of receiving such messages, you may follow the opt out procedure specified in the e-mail message or you may contact marketing@pradco.com.  If after expressing an interest in our Services you wish no longer to receive marketing telephone calls from us, you can opt out of receiving such marketing telephone calls by contacting marketing@pradco.com.  If you wish to update or modify your billing information, contact support@pradco.com.  Customers of PRADCO Services are not able to opt out of receiving transactional e-mails related to their account with PRADCO or the Services.

If you wish to review or modify information submitted to us directly, you should contact marketing@pradco.com.  Within 30 days of your request, PRADCO will grant you reasonable access to personal information that it holds about you and take reasonable steps to permit you to correct, amend or delete information that is demonstrated to be inaccurate or incomplete.  We will take measures to verify your identity before providing you with, or updating, your information.  You may also contact us by e-mail at support@pradco.com or by regular mail at PRADCO, Attn: Support Department, 178 E. Washington Street, Chagrin Falls, OH 44022, USA.

Changes to this privacy statement

PRADCO will review and update this Privacy Statement periodically, and will note the date of its most recent revision above.  If we make material changes to this Privacy Statement, we will notify you by prominently posting a notice of such changes on our websites or in the Services prior to implementing the changes.  We encourage you to review this Privacy Statement frequently to stay informed about how PRADCO is collecting, using, retaining, protecting, disclosing, and transferring your information.

CONTACTING US

If you have questions regarding this Privacy Statement or the information practices of PRADCO, please contact us at support@pradco.com or by regular mail at:  PRADCO, Attn: Support Department, 178 E. Washington Street, Chagrin Falls, OH 44022, USA.