Succession Planning

Case study
The Client
The client organization is a rapidly growing city of approximately 40,000 residents.
The Problem
Long-term employees are retiring, resulting in a dramatic shift in the workforce. Without a succession plan in place, the client risked disruption of services and the potential for a rough transition to a new generation of leaders.
The Solution
First, PRADCO assessed 70 leaders at three levels of leadership using
the Quick View™ Leadership Assessment to create the benchmark
that would later be used to determine the best people to hire,
develop, and promote. The results led to the realization that
some characteristics are critical at all levels of leadership within the
organization, while others are most important at one or two levels
of leadership.
SEE BELOW
Next, PRADCO facilitated two focus groups to fine-tune and
review the top assessment behaviors. Organization employees
played a vital role by filling any gaps with qualitative data about
the organization’s culture and what makes a successful leader.
With this holistic view, a set of 10 behaviors were finalized to be a
benchmark for assessing and developing future leaders.
Finally, PRADCO’s Striving for Excellence: Manager Development
Program helped new leaders learn strategies for managing
themselves and their team, business results and outcomes, and
changing management strategies.
100% of the participants reported that the program effectively
helped them implement immediate behavioral changes to become
more effective leaders. With such a successful first class in year
1, a second group of 16 participants was identified for the program
in year 2. The organization intends to carry forward the program into
successive years.
Key Takeaways
- PRADCO’s Quick View™ Assessment is an effective tool to benchmark key organizational behaviors that can then be used
to identify and develop top talent. - Multiple participants have either been promoted or served
in interim leadership roles since starting the succession planning process. - Participants of PRADCO’s Striving for Excellence: Manager Development programs are able to quickly implement their learning into actionable behavior change.
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